Getting Started with Wonderschool's Child Care Management System (CCMS): Setup Checklist for New Providers
Before you begin
This checklist walks you through the six steps to set up your Wonderschool CCMS (Child Care Management System) account. Complete them in order — each step builds on the last. Most providers finish setup in under an hour.
If you get stuck at any step, email support@wonderschool.com.
Step 1: Log in and secure your account
Go to www.wonderschool.com and log in with your accounts email address. If this is your first login, check your inbox for a welcome email with a link to set your password.
Can't find the email? Check your spam folder, then visit the login page and select Forgot password to send a new link.
📄 Logging into Your Wonderschool Account
📄 How to Reset Your Password in Wonderschool
Step 2: Set up your bank account for payouts
Wonderschool pays out through Stripe. You need to connect a bank account before you can receive any payments from families.
- In the left navigation, go to Finances & Payments.
- Select Settings, then look for the Payout Account Setup section.
- Click Set Up Payouts and follow the Stripe onboarding steps.
Note: If you don't see the payout setup option, contact support first — your account may need to be enabled for payments before Stripe Connect appears.
📄 How to Add Your Bank Account in Wonderschool
📄 Payment and Payout Processing Timelines
Step 3: Add your students
You can add students one at a time or import a roster in bulk.
One at a time:
- Go to School Management > Students.
- Click Add Student and fill in the child's name, date of birth, and classroom.
Bulk import (faster for large rosters):
- Go to School Management > Students.
- Click Import Students and download the CSV template.
- Fill in your student list and upload the file.
📄 Adding Individual Students to Wonderschool
📄 Bulk Importing Students to CCMS
Step 4: Invite families and set up invoicing
Invite the parent or guardian:
- Open the student's profile from Students.
- Scroll to the Family & Emergency Contact section and click Add.
- Enter the parent's name and email. Toggle on Invite to send them a Wonderschool account invitation.
- Click Add Contact. The parent will receive an email to create their account.
Set up a recurring billing plan (tuition):
- Go to Finances & Payments > Recurring Plans.
- Click Create Plan and select the student.
- Enter the tuition amount, billing frequency (weekly/biweekly/monthly), and start date.
- Save — the first invoice will generate automatically on the billing date.
📄 Inviting Parents to Wonderschool
📄 Creating a Recurring Billing Plan
📄 Setting Up Invoices
Step 5: Set up attendance tracking
Wonderschool tracks attendance through the mobile app using a QR code or PIN. Share one of these with families so they can check in when they arrive.
QR code (recommended):
- Go to School Management > Students > Attendance.
- Click QR Code to view and download your program's unique code.
- Print it and post it near your entrance.
PIN:
- Go to School Management > Students and open a student's profile.
- The student's check-in PIN is listed under their profile. Share it with the family.
📄 How to Find Your Program's QR Code in Wonderschool
📄 Using PIN Numbers for Check In on the Wonderschool App
Step 6: Download the Wonderschool app
The Wonderschool app lets you manage attendance, message families, and review activity on the go.
- Search for Wonderschool in the App Store (iOS) or Google Play (Android).
- Log in with the same email and password you use on the web.
Share the app download link with families as well — parents use the same app to check their children in and out, view invoices, and pay tuition.
📄 Downloading and Logging into the Wonderschool App
📄 Wonderschool Recommended Devices
You're set up — what's next?
Once you've completed the six steps above, here are the most common next things providers set up:
- One-time invoices — for registration fees, supply fees, or any non-recurring charge: Creating a One-Time Invoice
- Send a program update to families — Send a mass message to all parents
- Update your program listing — Updating Your Listing, Photos and more
Questions? Email support@wonderschool.com or search the Help Center.
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