Wonderschool SubPool helps government partners support child care staffing and connects child care programs with qualified substitute teachers. Choose the path that fits your role.

When submitting a request, select SubPool in the Products field.

Government partners

For questions about a government Substitute Teacher Pool program, implementation, coverage, reporting, or escalation, submit a support request. Include your state and program name. You can also learn about Wonderschool staffing for governments.

Child care programs

For help accessing SubPool, posting a substitute shift, reviewing matches, or approving hours, submit a support request. Include your state and program name. See the SubPool overview for how the program works.

Substitute teachers

For help with your application, onboarding, training, platform access, available shifts, or recorded hours, submit a support request and include your state. See the SubPool overview for the substitute experience.