If you operate a child care program in New Mexico, some information on your Wonderschool listing is provided directly by the New Mexico Early Childhood Education and Care Department (ECECD). To keep your listing accurate and consistent with the State's official records, these fields are managed by ECECD and cannot be edited inside Wonderschool.

This article explains which fields are managed by ECECD, why you'll see them locked, and exactly who to contact when you need a change.

Why are some fields locked?

New Mexico provides Wonderschool with an official data file (the "ECECD extract") that serves as the system of record for certain provider information. To make sure your listing always matches the State's records, Wonderschool displays this information as read-only.

When a field is managed by ECECD, you'll see the note "This information is managed by ECECD" directly beneath it, and a banner at the top of the page explaining how to request a change.

What it looks like in Wonderschool

At the top of pages that contain ECECD-managed fields, you'll see an information banner with the regional contact details. Individual locked fields show the subtext "This information is managed by ECECD."

How do I request a change?

Because ECECD is the system of record, changes must be requested through your regional ECECD office. Email the office for your region:

• Central-North Region: ECECD-ECS-CCR-Central-NorthRegion@state.nm.us
• Southern Region: ECECD-ECS-CCR-SouthernRegion@state.nm.us

In your email, include your program name, license number, and the specific information you'd like updated.

When will my listing update?

Once ECECD reviews and approves your request, they update their official extract file. Your Wonderschool listing will then update automatically the next time we import the updated file from ECECD. No additional action is needed in Wonderschool on your end.

Fields you can still edit

Only the fields sourced from ECECD's official records are locked. Other parts of your listing — such as your program description, photos, and enrollment availability (Coming Soon / Accepting Families) — remain fully editable inside Wonderschool.

Need help?

If you're unsure whether a field is managed by ECECD, or you need help with anything else on your Wonderschool listing, reach out to our support team at help@wonderschool.com.