How to Stop or Change Automatic Payments
Automatic payments allow Wonderschool to charge a parent's saved payment method on the invoice due date. Here's how to turn autopay on or off for your program, or stop it for a specific family.
Turn autopay on or off for your entire program
- From your dashboard, go to Finances & Payments and select Settings.
- Under Automatic Payment, toggle autopay on or off.
- Save your changes.
Note: Turning off autopay at the program level means no families will be auto-charged going forward. Parents will need to pay invoices manually.
Stop automatic payments for a specific family
- Go to Finances & Payments > Recurring Plans.
- Find the recurring plan for that family.
- Click Edit and set the plan to Paused or Ended.
If a parent wants to remove their saved payment method entirely, they can do so by logging into their Wonderschool account and updating their payment settings.
Need help? Contact support@wonderschool.com.
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